Performance appraisal & action plan workshops for management of state-owned enterprises

Background

• State-owned clients require to conduct a performance appraisal
• The performance appraisal is a systematic process which involves all departments and management levels in the organization
• The clients also seek guidance on best practices of leading organizations in each areas to develop their improvement plans

Role and methodology

• Together with a performance appraisal expert, multiple workshops are conducted with management from different functions and levels over several months
• The appraisal is aimed at six key aspects: leadership, strategic planning, customer, knowledge management, human resources and operation
• Introduce the process and clarify the appraisal criteria for understanding of what, why and how of the assessment
• Assist client teams to identify existing work process, provide best practices, conduct assessment into quantifiable scores, develop improvement plan and prioritization

Project outcome

• Cross-functional working sessions of client management through reviews of interrelated internal work process result in a better picture of the current status, goals, gaps and priority
• Streamline corporate level communication e.g. vision, mission, strategy and KPIs
• Performance assessment report and improvement plan

Keywords: Performance Appraisal, Action Plan, SEPA, Workshop, State-Owned Enterprises